Service Offering - Measurement Systems, Scorecards and KPI’s

The words we use, reflect how we think about the world. Indeed some psychologists would say that the words we use actually change the way we think. Nowhere is this more true, than in the measurement frameworks deployed in business. Choice of measures is not a passive event. It determines behaviours, values, agendas and priorities within the organization.

Deliverables :

Typical Duration : Short engagement
(contingent on operating unit complexity, and EIS capability)

Typical Sponsor

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